Shipping Information

Shipping

Chap Menswear ships all Australian domestic orders using Australia Post, and all international orders using DHL Express. Both shipping methods provide online tracking and may require a signature upon delivery.

Shipping Rates

  • AU:
    • Free standard shipping with all purchases.
    • Spend over $200 for free express shipping.
  • NZ: AUD$25 with DHL Express. Free with orders above AUD$300.
  • Rest of World: AUD$35 with DHL Express.

Australian shipping time

Chap Menswear processes and ships all domestic orders within 24 hours for orders placed before 12pm on weekdays and within 48 hours for those placed after 12pm on weekdays or on a weekend day. Australia Post provides a 2-3 day delivery service, but additional time should be allowed for locations outside of metropolitan areas and up to 5 days for Western Australia, once the order has been dispatched.

Wholesale orders

Chap Menswear designs products in Australia and sources them from Turkey. We can assist with custom wholesale requests for any type of t-shirt or shirt. Please contact us at info@chapmenswear.com.au to discuss the details.

Australia Post ‘Authority to leave’

Customers who prefer to have their parcel delivered without a signature can opt for the 'authority to leave' option provided by Chap Menswear via Australia Post. However, please note that in such cases, Chap Menswear is no longer responsible for the safety of the parcel. In the unfortunate event of the parcel going missing or being stolen, Chap Menswear will not be liable to replace the order. We recommend choosing the signature-required option for added peace of mind and security.

International taxes and duties

Customers are responsible for any custom duties, foreign taxes, or additional fees imposed on their orders. These taxes and duties are calculated based on the items ordered, the shipment destination, and the purchase value. Please note that these fees are not added to the order total during checkout and are non-refundable in the event of a return. For more information on how these fees are calculated, please refer to your country's customs office or visit the DHL website.